BUYERS BEWARE: Southern MC Wheels

[ChoptXLR]

I have purchased 4 wheels now from this company over the past 3 years and the most recent arrived looking like complete shit. Lip all scuffed on both sides, some small dimples/dings and the center of the rim (where the tire will sit) has some type of imperfection that I can't really tell what happened. I've been debating even writing anything about it, but their whole ignorance to the issue really got under my skin. For the couple hundred I saved, it's simply not worth it. It's now going to end up costing me more to make it look good. Their response to this was "contact the vendor in which you ordered the wheel from, we don't deal directly with buyers." I had the vendor contact them and they told him that is the way raw wheels come. BS, I ordered this identical wheel last year in the same finish from Southern and it needed ZERO work. Mirror finish on entire wheel. Way to go customer service, don't waste you're time or your money on their junk.







Original thread at link below:

http://choppedbaggers.com/forums/sho...s-Buyer-Beware

[ironheadandaboxer]

I checked your link to finish following your thread but you have to register to use that particular site. Since I don't have a chopped bagger I didn't need to register there. If you can post your pictures here those of us not wanting to register would be able to follow your discussion.

[ChoptXLR]

You're saying you cant see the page I sent? I don't know why one would need to register to view the page. I'll put the pictures up here too. Thanks for letting me know

[ironheadandaboxer]

Originally Posted by ChoptXLR

You're saying you cant see the page I sent? I don't know why one would need to register to view the page. I'll put the pictures up here too. Thanks for letting me know

The link took me to a registration page for the chopped baggers forum. Maybe it was operator error. I see your pictures here now though thanks. The company (or vendor) going to make it right?

[ChoptXLR]

The company blew both myself and the vendor off... The vendor says he is going to make it right, but have yet to hear anything as of yet.

[ChoptXLR]

2 months I waited to get this wheel... They say if I don't like it I can return it for a full refund. Then I am back to square 1 two months later on the market for a wheel.

[AB,Frank]

ya probly got 5 or 6 hrs of hard polishing....is it worth 200 beans??...I know if it was me I'd be cussing and kicking shyte around,but probly end up doing it

[ChoptXLR]

That's basically my only option unless I want to wait another 1-2 months for someone to make me a wheel. They knew damn well I didn't want to return it, so they figure if they give that as the only option they are covering their ass from looking bad. In my eyes, that wheel should have never got shipped to me looking like that. $1300 I paid for that wheel and that's what I get. I'm disgusted with this company

[AB,Frank]

If that's what you figure they're doing ,F them,return it,after you take very detailed pics and post them with the company name...every time someone search for them ,those wheels will show up

[ironheadandaboxer]

Originally Posted by ChoptXLR

That's basically my only option unless I want to wait another 1-2 months for someone to make me a wheel. They knew damn well I didn't want to return it, so they figure if they give that as the only option they are covering their ass from looking bad. In my eyes, that wheel should have never got shipped to me looking like that. $1300 I paid for that wheel and that's what I get. I'm disgusted with this company

Then I'd hit them in the pocketbook. I wouldn't hesitate another day. Since they are offering you 100% refund, that wheel would have been on its way back yesterday. You win! If your build is worth hanging $1300 wheels, the wait for new ones will be time well spent. You likely got a wheel someone else already sent back. You will think about the damaged wheel every time you ride on it. Once you polish it you made it your own and they might not take it back and what if your polish work does not take out all the imperfections.