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28th September 2023
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A Million Facts & Figures
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Join Date: Jan 2005
Location: Famous Potatoes
Posts: 10,512 Sportster/Buell Model: XL883 Sportster/Buell Year: 2007 Sportster/Buell Model #2: Buell Cyclone Sportster/Buell Year #2: 1999
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Be fair here Brenden. We shipped your missing circlips out by Priority Mail at our first opportunity. The perceived issues with your cylinders were cosmetic and not visible when installed. And you were offered a full refund including return shipping, which you declined.
I feel like you're determined to be unhappy with us. I really wish you'd take us up on our full refund offer. Let's just undo this deal before it gets worse.
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29th September 2023
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Biker
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Join Date: Dec 2014
Posts: 76 Sportster/Buell Model: 1200XLC Sportster/Buell Year: 2007 Sportster/Buell Model #2: 883XL Sportster/Buell Year #2: 1986
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I had multiple problems with 2 kits from Hammer. They even removed my detailed build post from the forums to cover their QC problems. I wasn't originally on here to bash them but to show the build process. They kept the post up until it went bad for Hammer. I wish they would have offered me a full refund. Not fun rebuilding your bike several times because of Hammer's poor QC.
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29th September 2023
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Senior Master Custom Bike Builder
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Join Date: Apr 2012
Posts: 4,614 Sportster/Buell Model: 1250 Sportster/Buell Year: 1991
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Quote:
Originally Posted by HawkeyeTX
I had multiple problems with 2 kits from Hammer. They even removed my detailed build post from the forums to cover their QC problems. I wasn't originally on here to bash them but to show the build process. They kept the post up until it went bad for Hammer. I wish they would have offered me a full refund. Not fun rebuilding your bike several times because of Hammer's poor QC.
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Some specific details would be helpful. Who is "they" who deleted your post? Is there more to this story than just some bad parts?
FWIW, almost 3 years since I did my Hammer 1250 kit and no issues at all, a satisfied customer.
John
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29th September 2023
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XL FORUM TEAM MEMBER
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Join Date: May 2010
Location: Pottstown PA.
Posts: 16,443 Sportster/Buell Model: XLCH stroker Sportster/Buell Year: 1960 Sportster/Buell Model #2: 883 C Sportster/Buell Year #2: '03
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Quote:
Originally Posted by HawkeyeTX
I had multiple problems with 2 kits from Hammer. They even removed my detailed build post from the forums to cover their QC problems. I wasn't originally on here to bash them but to show the build process. They kept the post up until it went bad for Hammer. I wish they would have offered me a full refund. Not fun rebuilding your bike several times because of Hammer's poor QC.
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i remember following your build thread.i posted in it several times.i recall you mentioning that you pulled the thread due to Hammers QC issues.
__________________
72 1000cc barrels and XLR heads, S&S 4-1/2'' flywheels, sifton minus-minus cams, S&S super A w/ zippers thunderjet w/yost powertube, Andrews gears,and shafts, 72 oil pump, Morris magneto w/auto advance and single fire module, cycle electric generator w/electronic regulator,73 cu.in.
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11th October 2023
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Biker
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Join Date: Dec 2014
Posts: 76 Sportster/Buell Model: 1200XLC Sportster/Buell Year: 2007 Sportster/Buell Model #2: 883XL Sportster/Buell Year #2: 1986
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Quote:
Originally Posted by brucstoudt
i remember following your build thread.i posted in it several times.i recall you mentioning that you pulled the thread due to Hammers QC issues.
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Nope, Hammer Performance pulled the thread down. Still have an archived copy before they pulled it. Hammer Performance didn't want to address their poor QC in their own forum. Sad but true.
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14th October 2023
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Senior Master Custom Bike Builder
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Join Date: Sep 2010
Posts: 3,591 Sportster/Buell Model: XL1200X Turbo 48 Sportster/Buell Year: 2011 Sportster/Buell Model #2: XL1200 Roadster Sportster/Buell Year #2: 2008
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Why?
Quote:
Originally Posted by aswracing
Be fair here Brenden. We shipped your missing circlips out by Priority Mail at our first opportunity. The perceived issues with your cylinders were cosmetic and not visible when installed. And you were offered a full refund including return shipping, which you declined.
I feel like you're determined to be unhappy with us. I really wish you'd take us up on our full refund offer. Let's just undo this deal before it gets worse.
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HawkeyeTX,
Curious, why not take the full refund including shipping?
Hammer Performance is not the only heifer at the party?
Life is too short to be unhappy.
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