Please read this thread if you are a GMAIL user.

bplinson · #1 5th February 2023

Gmail.com is blocking all emails from XLFORUM.NET and I have not been able to fix the issue. XLFORUM does not send out SPAM. You can verify this here https://check.spamhaus.org/not_liste...rm=xlforum.net

XLFORUM.NET email is not even being sent to a GMAIL user's SPAM folder where the user can decide if it's SPAM or not.

GMAIL is the ONLY free email service doing this.

I have over the last four months performed all actions, and configured all settings, that Google requires and it is impossible to email or call them for support unless I pay them thousands of dollars a year. I give up.

If you want to use a GMAIL account I suggest registering with a Yahoo.com, Duck.com, or Hotmail.com account and set up a rule in that account to forward XLFORUM.NET email to it.

If you are already an XLFORUM user the only way I know to get XLFORUM email notifications is to change the email address on your account to a non-GMAIL email address, and then create a rule that sends any email that email address receives from XLFORUM.NET to your GMAIL account.

So GMAIL users currently are not receiving notifications of responses to threads they are subscribed to, notices that they have a private message, notices that their XLFORUM team membership will be renew or be cancelled, are unable to change their password since it requires email verification.

I am very sorry for all the XLFORUM Gmail users but there is nothing I can do to fix this since I am unable to get any support from Google. If anyone here has some personal Google contacts that can help me out please have them contact me at xlforumadmin@xlforum.net

For all the computer geeks out there that might be able to help me correct this issue, here is what GMAIL sends every time XLFORUM sends an email to a GMAIL account. I have done everything in the link they provided. SPF and DKIM is set up correctly.

Code:

This is the mail system at host srv.xlforum.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<XXXXXXXX@gmail.com>: host gmail-smtp-in.l.google.com[142.250.141.27] said:
    550-5.7.1 [xx.xxx.xxx.xx      19] Our system has detected that this message
    is 550-5.7.1 likely suspicious due to the very low reputation of the
    sending 550-5.7.1 domain. To best protect our users from spam, the message
    has been 550-5.7.1 blocked. Please visit 550 5.7.1
    https://support.google.com/mail/answer/188131 for more information.
    f5-20020a170902ce8500b0019248864b1bsi697232plg.624 - gsmtp (in reply to end
    of DATA command)

aswracing · #2 5th February 2023

Have you brought this to the attention of your hosting company? Ours was very helpful with this problem. But until we dropped our shared hosting plan and ponied up for a VPS, we couldn't completely solve it, it kept popping back up. It only takes one disreputable customer on the same server to create the problem for everyone else.

I imagine you already have a dedicated server, or at a minimum a VPS, right? Still, your hosting company may have some ideas.

bplinson · #3 5th February 2023

Quote:

Originally Posted by aswracing

Have you brought this to the attention of your hosting company? Ours was very helpful with this problem. But until we dropped our shared hosting plan and ponied up for a VPS, we couldn't completely solve it, it kept popping back up. It only takes one disreputable customer on the same server to create the problem for everyone else.

I imagine you already have a dedicated server, or at a minimum a VPS, right? Still, your hosting company may have some ideas.

Dedicated server. The host provider has helped with the correct DNS entries.

Google makes it so complicated and difficult now. With all the AI they have created you would think things like this wouldn't happen.