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  #1  
Old 8th September 2011
steelworker's Avatar
steelworker steelworker is offline
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Default Got a problem? Need help? OK, but help us first.

This thread rehashes a lot of what has been said in chrishajer's old thread "Suggestions for maximizing the amount of help you receive", but it bears repeating, as it's obvious that a lot of people don't read that before posting.

A lot of us here like to help out with advice wherever we can, but it's not helped by threads with titles like "Need Help! Now!!!"; vague and incomplete descriptions of symptoms; no indication as to what model we're looking at; etc. Getting sufficient information out of people who have a problem with their bike is too often like getting blood out of a stone.

The following information makes life a lot easier:

1. Fill out your profile with your Sportster model and year. If you have more than one Sportster listed in your profile, make it clear in your post which one you're referring to.

2. Post your thread in the relevant section:
Motor - Top End / Bottom End
Intake / Exhaust
Electrical and Ignition / Lighting
Transmission
Tires, Wheels & Brakes
Suspension, Frame, Forks, …

... or, if you can't narrow it down, post in the General Discussion and Problems section

3. Give your thread a clear, descriptive title (i.e. not "HELP!!!!") and, if you think it's relevant, use the prefix option on the thread starter to indicate Ironhead, Rigid EVO, Rubbermount EVO or Rubbermount EFI.

4. In your post, give as full a description as possible of the problem and all symptoms, and under what conditions the problem manifests itself.

5. List any work that has recently been done to your bike, and any parts recently fitted or changed. Problems don't always just happen. They are often related, directly or indirectly, to the last thing that was done to the bike; so knowing the recent history can help a lot in diagnosing what is, or what may, be wrong.

6. If your bike has modified or non-stock parts fitted (e.g. carburretor, exhaust, wheels, brakes, etc) that may be relevant to your post, then say so.

7. If you have already carried out some checks / tests, state what you did and the results.



And finally, if you fix the problem and get the bike running again, please take a moment to let us know before you ride off into the sunset. We need closure.

Last edited by Folkie; 10th September 2011 at 01:04.. Reason: Inserted links
  #2  
Old 8th September 2011
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Flame__ Flame__ is offline
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I would like to add; Include your location in your profile!! There are members who would be willing to ride over and help, if we just knew where the hell you are!! You don't have to put a street address, Just a country and state will do! And post a pic! Sometimes a problem can be spotted that you didn't catch!
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  #3  
Old 8th September 2011
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hmiller hmiller is offline
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Quote:
And finally, if you fix the problem and get the bike running again, please take a moment to let us know before you ride off into the sunset. We need closure.
Amen to that! There's nothing worse than no closure. A lot of times the search feature doesn't help because you read through 30 pages of diagnosis then.......nothing!
  #4  
Old 8th September 2011
ColinB ColinB is offline
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Quote:
Originally Posted by steelworker View Post
3. Give your thread a clear, descriptive title (i.e. not "HELP!!!!") and, if you think it's relevant, use the prefix option on the thread starter to indicate Ironhead, Rigid EVO, Rubbermount EVO or Rubbermount EFI.
Excellent post - but if I can add to the above, please. A short clear title can only say so much, but then the first few sentences also should be very descriptive of the problem also.

I hovver my mouse over any title that interests me and get the first few sentences of the post - and if that doesn't 'draw me in' then I move on.

This means that a poor title with some rambling few starting sentences will never get a look in from me.
  #5  
Old 8th September 2011
SuicideCharley's Avatar
SuicideCharley SuicideCharley is offline
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Default

Quote:
Originally Posted by steelworker View Post
7. If you have already carried out some checks / tests, state what you did and the results.

And finally, if you fix the problem and get the bike running again, please take a moment to let us know before you ride off into the sunset. We need closure.
+1 on the above. I would also add:

*LOCATION LOCATION LOCATION - Add your location to your info. Someone may be near by that can assist. Live Local Late Beaking assistance is awesome.

*Be open to suggestions - Don't be dissmissive to folks, others may not help if they feel like you aren't open to their suggestions. People are trying to help nothing more, and that's what makes this place
  #6  
Old 10th September 2011
Folkie's Avatar
Folkie Folkie is offline
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Default

Great post Myles! And good suggestions from the others too.
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  #7  
Old 10th September 2011
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BWP 5p BWP 5p is offline
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Quote:
Originally Posted by Folkie View Post
Great post Myles! And good suggestions from the others too.
EXACTLY what I thought Nigel!
Great post Myles! MAYBE it'll help someone understand and get the help they need/want!
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  #8  
Old 10th September 2011
Folkie's Avatar
Folkie Folkie is offline
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Default

Hey Myles, I hope you don't mind: I made the Forum sections in your post into links. Made the thread a sticky too.
  #9  
Old 10th September 2011
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Ireeman Ireeman is offline
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Myles look at that, your Thread is sticky...try WD-40.
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Old 10th September 2011
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steelworker steelworker is offline
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Default

Quote:
Originally Posted by Folkie View Post
Hey Myles, I hope you don't mind: I made the Forum sections in your post into links. Made the thread a sticky too.
Thanks Nig, the links are good. And thanks for the stickiness.
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