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View Poll Results: How do you like your Dealer?
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Love 'Em. I buy my bikes there, and they do any service I don't do myself. Happy to give them the business.
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169 |
38.06% |
They're Ok. I buy my bikes there, but I only get work done there if it's under warrenty.
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108 |
24.32% |
So so. I buy my bikes there, but all the work is done by an Indy or myself.
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70 |
15.77% |
Hate 'Em. Won't buy a bike there, let alone have them work on it.
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97 |
21.85% |

2 Weeks Ago
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Senior Chief Harley Engineer 2nd Class
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Join Date: Aug 2015
Posts: 1,682 Sportster/Buell Model: XL Sportster/Buell Year: 1992 Sportster/Buell Model #2: 1978 XLCH project Other Motorcycle Model: Sportster XLH Other Motorcycle Year: 1975
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I will mention that the local Triumph and Yamaha dealer changes the tyres on my flat track Sportster and TT500 Yamaha. Gave me a dealer sticker for the Yam, too!
The Honda dealer does the MoT on my Evo Sportster, there’s someone there who knows how the choke and fuel tap work...
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2 Weeks Ago
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XL FORUM TEAM MEMBER
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Join Date: May 2018
Location: Rural area in SW Virginia
Posts: 1,072 Sportster/Buell Model: XL883 Standard Sportster/Buell Year: 2005
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Quote:
Originally Posted by Steve9
Good business practices.
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Apparently it's working in this small city/rural area. The original dealership is about 100 years old with the same family owning it for well over 50 years. These guys have thrived on repeat business while other metric and Euro dealerships have come and gone. The last time they worked on my 2005 XL883, they treated me as if I had brought in a new $30K bile. There is no snobbery at this Harley dealership.
The only other motorcycle sales/service shop in the area that has thrived for almost as long is a tiny family owned business that is not a franchise. They specialize in old bikes in every shape and size from all over the world. They keep an inventory that is well over 60 years old and I think they don't even need the money; they just enjoy servicing and talking about bikes. If you just want to go in and shoot the bull, they're happy to do it. It's like going back in time.
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