American Classic Motors

[Sportster1200]

Never bought from the guy but saw this thread on another site and I thought everyone can judge for themselves.

http://www.clubchopper.com/forums/showthread.php?s=&threadid=27216

[bplinson]

Yup, members here have also had problems with this guy.

http://xlforum.net/forums/showthread.php?t=10235

[Takingabreak]

Yes, it is gettin' pretty clear this dude need to take an Anger Management course.

[bplinson]

Been reading the thread on Club Chopper. Look like our old friend ACMPartsmanger is back to his old bag of tricks of accusing people of libel. Dang this guy does not learn!!!

[PlanB]

I'm on Page six right now...ACM did NOT learn a thing from us! I haven't gotten to where he's going to have his attorneys take over yet, but I'm sure it'll be on pages 7-9! How many bike forums are out there for him to piss off? Do we have anyone from that area who could go to his store and see how they're treated in person? If he's as abusive in his store as he is on the forums, that boy's gonna be in a new line of work soon!

[Scout99]

Thanks for the heads-up...I was thinking about canceling my order for some Jug Huggers from another vendor and going to this guy (he was undercutting the price by ~$75)...after reading this and the Club Chopper thread, I will quash that knuckle-head idea...

[Guinnessharp]

Funny as hell to read AMC's posts. So, so sad... here is a GREAT example of how AWESOME thier costomer service is! I now have reinforced my vow to never buy from AMC

posted by AMC I'll look forward to mike using facts in his next post instead of compensating for his small penis w/ big talk.


Anyone that wants parts for awesome prices with manufacturer warranties give us a call.


As far as feedback. We satisfied 99.6% of our 7000+ customers on ebay. A better record that the top 20 Companies wordwide.

If little mike satisfied his woman even 5% off the time he would be riding his bike or doing something cunstructive vs. bad mouthing us.

[SamIam]

Oh my god :doh

why does anyone buy from them?

It's like some kind of Monty Python show or something

[Sportster Girl]

Oh my god :doh

why does anyone buy from them?

It's like some kind of Monty Python show or something

I'll tell ya Sam:

People see his low prices and buy either without checking his feedback or see the bad feedback and buy anyway because price is everything to some people....go figure.... :frownthre

[SportsterBart]

If it was a "brick and mortar" store, ya think he'd have the balls to talk to customers that way? :boxing :boxing :boxing

EDIT: apparently he does have a store location. Hmm.

Bart

[FSZEKE302]

This guy is a sloooow learner. Think someone needs to give him an attitude adjustment. If indeed the guys pipes are a knock off, is there legal recourse? He stated New in the box from Ness. Guy has a limited vocabulary me thinks.

[Monstermile]

If it was a "brick and mortar" store, ya think he'd have the balls to talk to customers that way? :boxing :boxing :boxing

EDIT: apparently he does have a store location. Hmm.

Bart

Yeah I have actually been to the shop a few times and delt with Joe face to face. Never had a problem. I must be one of the few. I do remember the first time going there that he mentioned that he was hated on some forums. Guess this would explain why.

[SamIam]

I'm sure they are completely different face to face ;)

[flskevin]

This guy is a sloooow learner. Think someone needs to give him an attitude adjustment. If indeed the guys pipes are a knock off, is there legal recourse? He stated New in the box from Ness. Guy has a limited vocabulary me thinks.


If you bought the pipes of ebay and they were advertised as ness piped. That idiot amc dude says they are but according to the posts the person he called said they are not under warranty cause they dont buy from ness. typical bull :censor it run around. You can file a complaint with ebay, hell I'd contact every negative comment and have them file too and cause that guy some real headaches.

If I see even one negative feedback in the last six months I wont bid on the item. Ill pay the extra to insure I wont have later headaches.

There are some great ebay dealers out there.....
Cycle Warehouse thread (http://www.xlforum.net/forums/showthread.php?t=12122)

The AMC losers could learn a lot from these guys. I dont care what they had for sale I'll never give any of my hard earned cash to that place!

[turfpro]

I didnt read completly the posts about this guy. But look at how much stuff he sells and how good his feedback is. You wont find many ebay sellers, selling that much with that good of feedback, and you can see he tries to fix any negitive feedback he gets. Its just like most stores, if you have a problem with a product you go to the manufacturer. Now who made the pipes is really what needs to be figured out. And a 10% restocking fee on a seat isnt really out of line. The Harley dealer wants %25 restocking fee for me to order a seat to look at it and see if I like it. Its ebay, unless it says other wise, everthing you buy is not returnable unless described wrong. I bought my pipes from him and saved a ton, I would buy from him again as long as I knew what I wanted for sure.

[SamIam]

I didnt read completly the posts about this guy. But look at how much stuff he sells and how good his feedback is. You wont find many ebay sellers, selling that much with that good of feedback, and you can see he tries to fix any negitive feedback he gets. Its just like most stores, if you have a problem with a product you go to the manufacturer. Now who made the pipes is really what needs to be figured out. And a 10% restocking fee on a seat isnt really out of line. The Harley dealer wants %25 restocking fee for me to order a seat to look at it and see if I like it. Its ebay, unless it says other wise, everthing you buy is not returnable unless described wrong. I bought my pipes from him and saved a ton, I would buy from him again as long as I knew what I wanted for sure.
Did you read the chopper thread? The first link on this thread...give it a read...you don't have to go far

Not sure about the trying to fix things. I have read their feedback both postitive and negative and I just don't get that feeling. Sarcastic, demeaning, rude, yes, in my humble opinion. Would I do business with them? not even if hell froze over.

Be that as it may you have had good experiences with their product (read the chopper thread...it may interest you) and that is great. that's what keeps them #1 ;)

[99XL1200S]

Dude I just spent a good 3 hours reading the club chopper and old xl forum thread about this ACM cat and all I can say is that it was one interesting Novela, all the drama and excitement then a not so happy ending. :clap

I dont have much to say other than I will take my buisness elsewhere.

Later.. :tour

[f1jim]

After reading the thread and watching this seller dance around helping the customer out it seems a good bitch slap is in order, If it were me and I was anywhere near this guy I'd have a face to face he would remember for a long time. What a difference from NHRS and Trak-Tek! Unfortunately, American Classic seems to have his head hopelessly up his a**. And that is where I'd tell him to take his merchandise. I have sent him a polite message telling him he has lost this potential customer.
Jim

[Takingabreak]

Maybe what he needs a nice vacation. or maybe hire a customer service guy(Or better a Gal)?

[bplinson]

Yeah I have actually been to the shop a few times and delt with Joe face to face. Never had a problem. I must be one of the few. I do remember the first time going there that he mentioned that he was hated on some forums. Guess this would explain why.

So you are saying he is a guy who has Internet Balls? So far his reputation on two well know forums has gone down the drain. It will not be long before it more people are aware of some of his practices.

[XLFREAK]

I bought a set of cycle shacks on ebay from this guy back in May, and as of today I have not had a problem. Actually bought the full pipes, not just the slip-ons for about $180.00 including shipping. Pipes arrived in perfect condition and work great. Sorry to see others have not been so fortunate. Of course I do live approximately 100 miles from this guy, so maybe that had something to do with it.

[bplinson]

He is okay if everything goes all right with your shipment but if you have a probelm his customer service is non-existent.

[Moved On]

I just went over to chopperweb because way back when I started a thread there with the link to our first ACM thread and figured I'd update it with the link to the club chopper thread. Well BigMikeSimpson from club chopper posted the same story in my thread on chopperweb.....

http://www.chopperweb.net/forum/showthread.php?s=&threadid=11273&perpage=15&pagenumber=2

So make that three websites.

Gazza

[SamIam]

I believe this is all a huge joke... a Randolph Hearst kind of thing. You know to generate attention however possible.

My hat off to you ACM you are a master. :clap

[leo_frantic]

Don't be fooled by the good eBay feedback rating. I had a problem with a seat I bought from him a couple months ago. He e-mailed me back calling me every name in the book, and the last thing he wrote at the bottom of the e-mail was, "think twice before leaving me negative feedback or I'll trash your feedback too."

I've got 100% feedback and didn't want him to ruin it, so I didn't leave a feedback. His threat worked, and I can't believe I'm the first person he's ever threatened with feedback revenge.

[bplinson]

Man, I would've sent that email to Ebay!!

[SamIam]

Wow I think it's up to 12 pages on the chopper forum.. unbelievable. Pretty funny if it did not involve a upset customer. Even ACM is losing it on the last post. I can't post it here cause it's all profanity :D

[doc]

Those last few posts from ACM are freakin' funny.

[Deicer18]

All I can say is.......WOW. Not only is the the parts mgr a lunatic, but so is the boss. Never, and I mean NEVER, will I purshase from or even view an auction from ACM...........which actually stands for ASSHOLE CRIMINAL MANIACS :wonderlan

[SamIam]

All I can say is.......WOW. Not only is the the parts mgr a lunatic, but so is the boss. Never, and I mean NEVER, will I purshase from or even view an auction from ACM...........which actually stands for ASSHOLE CRIMINAL MANIACS :wonderlan
I would not go that far on the criminal part: maniac yes :D . Not sure who is crazier in that organization but I do think in a bizzare and twisted way they do try to help. Just have a strange way of showing it. I still think a lot of it is for show.
:sofa

[Deicer18]

Well if the threat ride to NH and do bodily harm is not criminal then I stand corrected. How about ACM..........ASSHOLES & COMPLETE MANIACS :D

[SamIam]

Yeah that sounds much better :D

I'm sure he was just kidding around :rolleyes: . Everyone was going to have some coffee and bagels. Shoot the breeze...hopefully just shoot the breeze :D

[PlanB]

I think Hrdly Dangr needs to stop over to ACM's store and have some wall-to-wall counseling sessions with the owner...I'm sure the parts mgr is related to the owner...probably a couple of attitude checks wouldn't hurt while Hrdly was visiting!

ACM's posts may only be for show, but he's losing customers left and right...is the attention worth it? I guess we'll see by his positive feedbacks!

His threats to Leo and Cleger have crossed the line...flame away, but know where the boundaries are...

Has anyone noticed a reduction in his volume on e-Bay? I haven't checked that, but I will...

What a Fumdart!

[SamIam]

but planb I get such good deals from them ;) .

[SamIam]

Surely Leo and Cleger mistook the reference to 'club' as some kind of outlaw club and more probably ACM meant a motorcycle 'enthusiast' club. I mean there are all kinds of clubs out there, sewing clubs, knitting clubs, baseball clubs, and then just baseball bat clubs :roflblack

[PlanB]

I guess we can give him the benefit of the doubt in that case, but his posts reflect a bit more anger than a sewing club...and as he likes to TRY to intimidate others, it's pretty obvious what he was alluding to! But what the heck? Anything in the name of entertainment! :D ACM definitely DOES light up the show! I do wonder if he takes his narcissm home with him...I pity his poor partner. :(

[Moved On]

I do wonder if he takes his narcissm home with him...I pity his poor partner. :(I was wondering if those two guys are partners in both buisness and in life :wonderlan

Gazza

[Moved On]

Welcome back ACM !!!

Gazza

[GOTWA]

Maybe we should keep THIS THREAD (http://xlforum.net/forums/showthread.php?t=10899) handy. ;)

[americanclassicmotors]

Hello,
I'm the owner and this will be my first post here.

It really sucks that so many members would pass judgement and suggest to other members to go elsewhere based on one customers side of the story and of my employees acting & posting without my knowledge and representing my company. I don't think people should always know both sides before they agree and join the trash talking, but its America... To Voice your opinion is American, to go out of your way and jump from forum to forum spreading crap needs to be left to the desperate housewives and schoolgirls. We are the Largest Drag Specialties & Custom Chrome dealer in the NorthEast and are an ebay powerseller w/ a 99.7% satisfaction rate. We take pride in what we do and will always be glad to help. Feel free to ask for me, "Dave" anytime.

We strive to bring customers the best prices and services. We do have a strict no return/exchange policy which is clearly in all of our listing in big bold letters. All we ask is that you know what your buying or ask first. Don't just buy something and expect the rules and policies to change and threaten to trash us all over the internet. Be responsible for your decisions. We'll be glad to help with any problems that might arrive with any purchases and stand behind everything we sell. All of our products are authorized first quality and arry their manufacturer warranty. With your proof of purchase from us, you warranty is instantly validated. By having some basic policies to stick by, This allows us to keep offering the best prices on the best prices.

We constantly fight with companies that try to restrict how cheap we can sell their products to the public and have dropped many vendors for price fixing and their communist ways.

If you need anything, give us a call or e-mail. Ask for Dave.

To All: Ride Safe......

And please if you have something good or bad to say, it would be great if it was first hand, not what you heard from the grapevine....


Let's all have a good time and get along.... Thanks for hearing me out.

[Moved On]

Let's all have a good time and get along.... Thanks for hearing me out.Is that what you say to all the people whos EBay ratings you've S :censor t on???

You haven't been trashed on this forum (or on any of the others) for your handling of any particular situation. It's the digging into your buyer ratings, the way that you apparently treat some of your customers and into your typical replies to peoples posts.

BTW: I will be buying an air filter from Clerger soon, from you nothing.

Gazza

[Ken Man Do]

I've emailed ACM 2 or 3 times to ask what they mean by a 19 inch windshield, i.e., is that measurement from the top of the headlight cutout to the top of the windshield, or from the center of the headlight to the top of the windshield. They won't give me an answer.

[GOTWA]

Hello Dave. I think you'll find many members here did not pass judgement based off second hand knowledge but purely based off the direct posts of your employee. When issues were brought forth originally in another thread, a lot of us reserved judgement, we didn't jump on the wagon just because it was a fellow forum member.

Rather, when I formed my opinion was when you or your employee or whoever it was representing your company went off like a child.

So, maybe you didn't realize all this was going on. But I know that if someone represented my company in the way yours was represented, I would be calling them "my former employee."

[Takingabreak]

Hi Dave.

OK, I want to give you the benefit of the doubt here.
I want to talk a bit about that guy with the Arness pipes and the problems he had.

But, Lets take it in a abstract way.
Lets say that I had bought a set of these pipes from you, and ran them for say 7 months and 4000 miles, when the pipe, by no fault of my own, the insides broke loose.

Now, as Valued customer of your, and that you being the Vendor I bought then through, I would need to get these pipes warrantied.
So, how would we get these warranties?
1) You would advise me to contact Arness?
2) Have me send them to you(At my expense) so you can send then in for me?
3) You would send me a replacement set(As long as I paid the shipping) on an exchange biases?
4) You would send me a replacement set at your expense?
5) You would tell me I am S.O.L. and want to sell a a new set at your great prices?

Please, be honest in your reply here, there is no wrong answer, it would just give us an insight into how your business works, and weather we as customers want to be treated and what we are willing to be treated like.

Thank you for your time Dave, and Please welcome to Our forum.

[SamIam]

Dave:

:welcome

:clap :clap :clap

[crosscheck]

[CENTER]

It really sucks that so many members would pass judgement and suggest to other members to go elsewhere based on one customers side of the story and of my employees acting & posting without my knowledge and representing my company.

I saw talk of suing and libel and yet you knowingly allow your employees to mis-represent your company? To me that makes no sense and it seems a great way to get yourself into a lawsuit of your own.

It would seem that someone that dealt with Ness as much as a company your size does, would be very familiar with warranty issues and how to deal with them. You came off looking like you had never dealt with the folks at ANess on anything before this happened. Not a great supporting arguement in your favor.

I have purchased parts from your company before, but I have doubts about future purchases. I'm glad I learned before I was the one that had to deal with your customer service.

A wise man once said that it's better to keep your mouth shut and let people think you are a fool then to open it and remove all doubt. You have removed the doubt.

[Moved On]

Okay, I know I'm beating a dead horse (sorry) but I thought this was an interesting end to the ACM post on chopperweb (http://www.chopperweb.net/).... The ACM bashing thread (http://www.chopperweb.net/forum/showthread.php?s=&threadid=11273) was nicely closed just about the same time that ACM became a supporting vendor of that site :roflblack

Originally posted by tam (from chopperweb) 09-10-2005 03:05 AM
Please welcome our latest sponsor, David at American Classic Motors. They are one of the largest distributors in the northeast and are dealers for V-Twin, Drag Specialties and Custom Chrome. They run an ebay-store and can be contracted for quotes if you have part numbers. Besides parts, they also offer service and new and pre-owned bikes. Check em out by clicking the link below.
http://www.chopperweb.net/forum/banners/sponsor8106.gif (http://www.americanclassicmotors.net) Originally posted by tam (from chopperweb) 09-10-2005 03:07 AM
And, before anyone else posts about it, I am fully aware that this is the same shop as in the 'beware' thread. I had a talk with the owner and he assured me that it was just an incident, and that people would get the best service they can offer. If anyone does have a problem, let me know though. But I don't expect anything...
I sure am glad that our leader Bert is not a politician at heart :D

Gazza

[Takingabreak]

I am a little disappointed that Dave has not replied as of yet.
I am really interested in how he would respond.

[GSB_77_XL]

that probably is how he would respond!!