View Full Version : NRHS and the oil consumption issue


bplinson
15th January 2008, 23:54
First off I am in no way an expert in engine mechanics....very far from it...so a lot of the mechanical speak in the few threads pertaining to this subject flies right over my head (but I am pretty good at mantaining a website!).

What I do know is this.

The oil consumption problem is not NRHS unique and those of you who have taken the time to read through the threads pertaining to this subject understand this fact. These problems have been happening with stock Sportsters and Sportsters with performance kits from other companies.

With most companies, including HD, the chance of anyone getting the chance to receive the level of support or customer service that NRHS has provide is close to nil.

NRHS has bent over backward more times that can be counted to provide their customers and non-customers that are XLF members with a level of service that no other performance company that I know of has provided.

I would hate to see NRHS leave XLF and never again provide the technical and mechanical advice and assistance that they FREELY provide to all here, including many that have not and may never purchase any of their products.

I would not blame them for leaving and if they do it will be on account of a few individuals here that for some reason seem to try and smear the NRHS reputation every chance they get. This will hurt the entire XLF community because the valuable information that Dan and Aaron provide will no longer be as accesible as it is today. Sure many here will still discuss solutions to problems but it will all be second hand information. It will not be information from the people who know these products inside and out.

NRHS existed and obtained a high level of respect long before XLF was created. If they decide that it is in their best interest to discontinue participating in XLF they will continue to exist and maintain the high level of respect that they are accustom to. But many XLF members will lose out.

There are a few people here, for some reason, that seem to have a grudge against NRHS and/or Dan/Aaron and it is getting to the point where instead of constructive discussion to find a solutions to problems people may be experiencing (to include those not related to oil usage), most of the threads in which NRHS tries to help are becoming nothing more arguments that go on and on in circles with a bunch of finger pointing. This is being done by the few people who have taken it upon themselves to what seems like smear NHRS at any opportunity. Some of the very people that are doing this are the very people NRHS has done everything possible to make the situation right in their (the customer's) eyes but no matter what NRHS does, it is just not good enough. They just want to stir the pot some more for their own satisfaction.

Some people seem to be expecting NRHS to provide service that not even HD (a billion $$ a year company) provides.

Some are looking for and expecting a "this is the fix to the problem" type thread. The chances of that happening are very slim because, as has been discussed, there is not just one symptom. Understandably there can not be just one solution.

So what I propose is this:

Stop all the fingerpointing and bickering and get on with discussing a problem. I beleive that the vast majority of XLF members just want to find a solution to whatever problem(s) they may be having. Whether that is a stock or modified bike. All that have read these thread know the opinions that a few have of NRHS. But as with anything else in life those that have not had any problem (the vast majority) don't see a need to post about their experience, though a few will.

If I see anymore posts that I feel are no more than an attempt to smear NRHS, the owner, any of their employees, or a repeat of the same fingerpointing I will delete them and the person who wrote the post will be warned ONCE.

I am in NO WAY imposing a restriction on discussing this subject, far from it.

Now I know that there are those who are gonna say or think, "Bert is only saying this because NRHS is a supporting vendor." Think what you want. I will tell you this though, even if NRHS decides to no longer support XLF I will still run their banners because I truly believe that there is NO OTHER Sportster or Buell performance shop that has given so much to XLF members and the entire Sportster/Buell enthusiast community.

milmat1
16th January 2008, 00:04
Thanks Bert, I totally agree...

NRHS has helped a great number of people here, To loose them would certainly be a tragedy for all of us...

I think anyone can see from the Many threads and replies that this isn't just an NRSH issue. If Anything it would seem to me more like a HD Issue..



Just my .02 !!!

FSZEKE302
16th January 2008, 00:23
Thank you from a Very interested, pre-Rubbermount owning, bystander that has been treated very well by NRHS. Zeke

Horse
16th January 2008, 00:33
This is the best sportster tech forum on the net, aside from all the traffic that has nothing to do with tech :p . Do I think you stepped in to stop a sponsor from leaving with his money? Absolutely not, everything I've seen from you says you are a stand up guy who's interest is running his site as well as he possibly can. :clap

CURARE
16th January 2008, 00:49
I am new here but totally agree.
Forums needs professional advice and I think a professional advice should be respected more then our personal experience or easy personal statistics made up just from bad or good experiences.
A professional in half a year generally sees more engines then a wild passionate with a full wallet will do in all his lifetime.
Experience is on its side.
even if this last statement it has been too much used in this still current political election race it has its own true.

gm1ll
16th January 2008, 00:50
You can count me as a NRHS supporter. I had a problem with my conversion(1212) and it was fixed with no questions asked. Any dealings with the company, both new and old, have been exceptional.

With all the FREE advice that Dan and NRHS has offered up and I hope will keep offering on this board, people owe him more than trying to smear him and his business.

Jeffytune
16th January 2008, 01:09
Wile I have never been a actual customer of NHRS, I have benefited from the help, and there insight.

Even tho I am not as active a member of this forum as I once was, I have, do and will continue to recommend them in this forum, as well as forums that they are not sponsors of, and don't think I don't catch hell for doing there, I do.
But I think that Highly of Aaron and his crew.

Gary
16th January 2008, 01:13
I've made some disparaging remarks about NRHS... based on watching friends go through hassles over the last year. Which I couldn't understood why that could happen.... after all Nallins has been a very highly respected member of this forum since the days of the old forum back in 2004...

Thing is though, that NRHS isn't Nallin's.... and isn't Arron... it's a different company altogether, only in existence since October 2006... yet they are feeding off the high level of respect that Nallins created....

It's not the same company and nobody should base their opinion of them on any pre October 2006 history from Nallins. It's a new company and any respect should be based on only the history since October 2006.

http://www.xlforum.net/vbportal/forums/showpost.php?p=1054753&postcount=274
http://www.xlforum.net/vbportal/forums/showpost.php?p=1054599&postcount=263

Gazza

Piggy
16th January 2008, 01:19
All I care about is a solution to the oil problem being found for the sake of the people having the problem as even though I don't have to put up with it anymore, I know first hand how they feel.
I don't pledge allegiance to any company.

dave
16th January 2008, 01:19
Well said Bert.

I am a customer of NRHS, and I have gotten nothing but excellent service and support from Dan. I would be very sorry to see them go...

Sporty Dave
16th January 2008, 01:24
I'm a one-time recent NRHS customer. The information and support I got from Dan was exceptional. All I know is that negative attitudes generally receive and deserve negatives responses.

EGNBLU
16th January 2008, 01:40
I am more than pleased with my NRHS experience. Would do it all over again.

Screw Loose Dan
16th January 2008, 01:41
Some are looking for and expecting a "this is the fix to the problem" type thread. The chances of that happening are very slim because, as has been discussed, there is not just one symptom. Understandably there can not be just one solution.


Truer words were never spoken...

I'm a NRHS customer, with an oil usage problem. But in all my dealings with Dan/NRHS I have never felt slighted in the least. Maybe I'm just naive or ignorant. :dunno

Anyway, I just wanted to let it be known that not everyone that has had problems with their NRHS builds thinks they have been treated unfairly. I certainly understand some of the members that have had parts that were bad being upset. And I understand they were not happy with the responses they received. But not all of us fall into that category.

khaskins
16th January 2008, 02:02
I still plan to do my conversion with NRHS parts. I believe in what they do and consider them with high regard.

I feel bad that some members have had problems with their conversions, but we need to work together constructively with NRHS to find the cause and come up with a solution.

milmat1
16th January 2008, 02:22
Thats what this place is, A Collection of opinions. For any one of us to be chastised for posting our opinion about a company or a product that we have had an experience Good or Bad with would also be a tragedy. my0.02 again;)

DC in PHX
16th January 2008, 02:28
"They have many loyal supporters here and that's fine, everyone is entitled to their own opinion........but if someone needs to find out about them and asks, are they only allowed to hear the good and not the bad.....they should hear both and make up their own minds after getting to hear both sides.........shouldn't they ??? "

Good point IMHO.

BTW, I have been more than pleased with my NRHS experience. I have dealt with Dan (and only Dan so far). My head(aches) were machined in December of 2006. I am pleased with the results, although some have told me I should not be happy with my results:rolleyes:;):o

This motor has out lasted all my previous builds ( i am on # 4 BTW). This motor is the only motor that has held up (love them Axtell jugs!), even running nitrous.

I had a small technical issue, over a year after my heads were done by NRHS, and Dan spent a good deal of time helping me (yesterday morning).

Yes I am biased because of my positive experience, but I think people need to hear both sides of the story too. I think members here can seperate the wheat from the chaff...:D

DC

CURARE
16th January 2008, 02:43
I think even the supporters or potential new customers of NHRS as new company from '06 should take in consideration that there are many new (after 06) NHRS customers (myself included) that are highly satisfied and a small percentage that are not. OK it happens to be in the wrong percentage.
One really good surgent could have saved 200 lives and missed 1 for his or heavens fault. For him is 0.5% bad. But for the one finding himself in the 0.5% it is just plain 100% bad.
Of course nobody expect the dead one to say he is happy about how his operation went...

rottenralph
16th January 2008, 02:46
I think this is more about taking the high road and knowing when to comment on a thread and when to be silent. The boys at NHRS need to be business like in their dealings here and be careful when they are stepping into a thread that is getting warm and brown. CJ had a bad customer experience and he never felt it was resolved in a businesslike manner. As a result of CJ's poor experience he has a pretty strong oppinion about how things should have gone and how they did go. This is what happens when closure is not achieved in a business dealing. Right, wrong or indifferent, vendors take a chance every time they have a problem and don't get a resolution that is acceptable for both parties. The issues were not resolved as of yet and this is how it goes when people are dissappointed and acceptable closure is not achieved. I realise you can't make everyone happy, but you should know when happiness is more important than being right(perception). When is bad press worth it? How many sales do you lose for being right? I wonder what the true cost of one pissed off customer experience is worth? I would guess it is not worth it. One other point. Making a 70 horsepower engine 100 has a cost and sometimes it is hair and frustration. CJ is a good guy who got a deal he was not expecting and we need not forget that his content is equally valuable to some of us. Lets not forget that differences are what makes this forum great.

One last thing, NHRS gets alot out of this relationship and they need to make sure their content here is straight good stuff. If they want a world class reputation they need to provide wrold class service and sometimes that means eating one for the team.

avnsteve
16th January 2008, 02:50
Right on Bert, considering the business relationship between you and they, I'd be surprised if you took any other stance. It's a simple cross between economics and politics, way to go!

stimbrell
16th January 2008, 03:07
I think even the supporters or potential new customers of NHRS as new company from '06 should take in consideration that there are many new (after 06) NHRS customers (myself included) that are highly satisfied and a small percentage that are not. OK it happens to be in the wrong percentage.
One really good surgent could have saved 200 lives and missed 1 for his or heavens fault. For him is 0.5% bad. But for the one finding himself in the 0.5% it is just plain 100% bad.
Of course nobody expect the dead one to say he is happy about how his operation went...

Curare,
I really must congratulate you on your rapidly improving English, in only five posts your grasp of the language has come along in leaps and bounds, and now you are a NRHS customer as well.

Amazing really.

Steve.

tonyhds
16th January 2008, 03:21
I don't understand why Piggy's thread got closed. Is it because a mod
was going to close it last night ?

I am all for trying to discuss the situation in hopes of one day, we find a solution to our oil consumption problems. This thing has been going on for a year now, and we are no where closer to a fix.

With this many people involved and many different opinions, everyone is not going to agree and emotions tend to get involved sometimes
MINE included.

Looking at the big picture, we got to somehow figure a way to move forward to resolve the problem.

Bert, its your baby, and you sure have the right to run it as you see fit.

I'm just a lowly member around here. :)

dieselvette
16th January 2008, 03:54
Bert - your stepping in & what you say makes sense 100%

Everyone - Like what Bert said, it seems there's a very small crowd that thinks the problem is related to some SINGLE issue throughout ALL conversions from NRHS - I too believe that everyone is looking for ONE answer to 25 different problems on 15 different bikes around the world.

I concluded months ago that since there's rarely anyone new with good/bad accounts of their situation, it's highly unlikely that the very small crowd will ever get the single answer they're looking for.

What I've said before - Start with the basics & diagnose your bike, then fix it & ride it. Who screwed it up & why is impossible to find out with all kinds of preconceived ideas as to what went wrong - instead of just throwing parts at it & blaming someone else (because then it's still broke!), try diagnosing the problem, then repair.

Screwdriver
16th January 2008, 04:24
If this was my forum I would not of closed the thread. But I also support the moderators right to do so.

I plan to do a conversion to my bike down the road....As it stands now the HD SE kit is at the top of the list. But if the issues with the rubber mounts get ironed out, which I know they will...then I will look to NRHS.

snowman
16th January 2008, 04:24
NRHS should not be afraid of CONSTRUCTIVE criticism and take proper care of those who were wronged (ie. CJBurr). I have read all the past posts regarding his experience and there was a wrong done there to Chris, IMHO.....:geek:geek:geek
On the other hand, my personal experience with NRHS has all been positive. I see them now working hard to help those with post 04 oil issues to find a solution (much more than HD...).

What confuses this whole situation is ignorant comments by some who exercise their voice to get more attention to themselves as opposed to adding some value to these threads, by giving some CONSTRUCTIVE ideas, to solve the problem. I trust that this is the issue that Bert is trying to alleviate, not threads from someone like CJ, who has CONSTRUCTIVELY documented his experience to us all...:wonderlan :wonderlan :wonderlan

I too, want to invest $$$ in my '05 883 motor at some point, when I know this issue is corrected. It will be with a reputable company that I know will honor their work....

cantolina
16th January 2008, 04:25
I feel terrible for everyone involved with this problem….both the owners of the bikes involved and NRHS…

Suffice it to say that NO ONE…not ONE SINGLE ONE OF US understands what’s going on with the bikes that have problems….nor do we understand why SOME conversions with NRHS parts are JUST FINE….and make no mistake about it, there are at LEAST as many that are FINE, as there are with problems….

If there were something we (collectively or individually) could point to definitively, I’m sure NRHS would do WHATEVER is in their power to fix it….but there ISN’T…not yet, anyway…..

I don’t have a dog in this race, either, but I’m just as anxious to see a resolution….

Some might say “Oh, that’s because he’s a mod here, and he wants to protect the sponsors ass”, or “he says what Bert wants him to”

Bullshit.

I’m a mod BECAUSE I’m passionate about our Sportsters….My loyalty to Bert ends at doing my job as a moderator the way he wants it done...period....

If you knew how often he's kicked me in the ass for some remarks I make, you'd understand....I'm no one's puppet....

I take my fair share of “shots” from a few members here, and considering all I ever try to do to help, it gets pretty damned frustrating sometimes….I understand how Dan is feeling….

I ALSO understand how the guys with problems are feeling….I’d be pretty pissed myself if I dropped a lot of cash like that, and ended up with a BS problem that defies diagnosis….

That being said, I think there’s much to be said about HOW business is done….and accomplished…

I think its unfair to ask NRHS to play out their warranty issues in a public forum….bad form….

Its made for a lot of bad feelings, defense mechanisms come up, and communication is lost….

None of this is any good for ANYONE….

Dan doesn’t KNOW why the problems are occurring…..if he did, he’d fix it….and if you don’t think he’s using his alliances with Aaron, and anyone else he knows in the industry to try to understand what is going on here, then perhaps you haven’t given this enough thought from HIS perspective?

What possible good can come from serious problems with some of his customers, on the largest Sportster forum on the internet??

Here’s an experiment….google “oil consumption” Sportster “rubber mount” and see what you find…..

Let me save you the trouble….NOTHING of any consequence….

This is THE PLACE for this kind of thing….there ISN’T anywhere else….

Many of the brightest technical minds in the Sportster world are RIGHT HERE….and don’t kid yourself…many other really bright people are simply WATCHING…..RIGHT HERE…..

I don’t think many of you understand what a resource we really have here….we’re all so caught up in personalities and emotion that we can’t see the forest for the trees….

NO ONE KNOWS why this is happening…..but MANY folks here are onto some pretty good clues….and it IS my belief that collectively…..IF we come together to find the solution instead of fighting amongst ourselves and pointing fingers, the solution(s) WILL be found….

And….when it is found…it will be found as a result of the discussion, thoughts, ideas, experiments, alliances and hard work of ANYONE who gives a rat’s ass enough to devote any time or energy or expertise they can devote…..

arby, cjburr, drcstang, stimbrell, tonyhds, blacksmith_wills….there’s an awful lot of folks….Dan included…who give a shit, and want to see a resolution to your problems…….

Now, let’s all get on the same page and kick this thing in the ASS….

snowman
16th January 2008, 04:34
Now, let’s all get on the same page and kick this thing in the ASS….
Couldn't agree more....:banana:banana:banana

Didn't mean to imply that I won't use NRHS, just waiting to see what takes place to resolve the issue....:geek:geek:geek

sjrod04
16th January 2008, 10:18
I guess I should not be surprised of the similarities of HD's customer problems % wise as there is with NRHS. I am sure that I have a little prejudice for HD because I have worked for them for quite a while. I do believe that I also see their shortcomings, because in the end they are humans too. They make a good product,IMHO, give their customers what they want(can their success be argued with?) and make a strong effort to improve the product and keep their customer base happy. Manufacturing 300K+ bikes a year proves their are some very happy customers out there. If 1% are unhappy, and I would dare say it is higher than that, that means 3,000+ very unhappy customers. Most will never buy another HD. The company has become slime in their eyes. Quite a few of them are justifiable in having problems that are at least difficult to solve. HS spends tens of millions on testing and research and still have numerous problems to deal with on an ongoing basis. Imagine that. Some would like to think that they should do everything possible to not have one disgruntled customer. Sounds nice but it will never happen. The old human condition. We as a people in this great country have gotten to the point that we spend 95% of our time assigning blame and the remainder trying to resolve it. No wonder the Asian manufacturers have taken over much of the markets because their numbers are just the opposite. They spent 95% resolving the problems. My point is that is impossible to make everyone happy no matter how hard you try. If they made a perfect product they might do 95%, because it is not possible to make some happy no matter what you do. I am not saying that those on this post with problems are not sincere, I have no doubt that they have a problem. But imho there has been a constant nit picking and effort to get a dig in at Dan and NRHS at almost every opportunity. Some posts seem to start off innocent, but end up as a dig or inuenndo, and a question or thought that brings into question Dans credibility.(Which afr makes the most power? its 13.5, no you said 13.7 oh you said before 13.8? which is it? your a liar) And with as much effort as he has put into this forum helping, if he charged for it, he wouldn't have to do headwork or kits for anyone. SEEMS HE MUST LIKE DOING IT. Sure he wants the business, but I am sure its more than that, Besides they will do fine anyway. Its not all ulterior motive. I dont know the guy from anyone else, but I think he has a point when he does get angry because of the constant never ending pick. It may not be the best policy, business wise, to let yourself be flustered. But sometimes a few bucks are not worth putting up with that much grief. It does seem odd to me that there are numerous people here that have had problems and Dan and NRHS have bent over backwards to help them. One gentlemen said he had an oiler and would still buy from Dan? Kind of curious isn't it? Some might say he is a dummy but I believe that most will recognize it for what it is. A complex mechanical system that will always have some issues, and when you find someone that will go the extra mile, you grab em and keepum. That brings up the question of what happened to the few that have unresolved problems? Dan blowem off because he didn't want the bucks that day? Or was it made PERSONAL? Seems from the threads I have read, that is the case? Going back to the HD analogy. I would bet that Dan and NRHS have sold 1000? kits/heads/rebuilds? From the investment in shop/equipment/inventory he has, I couldnt imagine he would be in business still if not. How many real angry customers does he have? 5-10-50? From the looks of this forum he has a very good ratio. For anyone here that has had the "privilege" of dealing day in and day out with the general public, you know what I am trying to say. HD is a contoversial product with controversial issues. Its the nature of the beast. When they become an appliance like Hondas are and lose their souls, most of us will stop buying them. Until then we work on them, fix them and put up with what they are, not for what they are not. No one should expect NHRS/Dan to be any more or less. It would be great if both sides could find a common ground. Of course all the little hurt feelings would have to be put aside. Thats tough for many to do. I was sure though, that Harley guys and real riders didnt wear their hearts on their sleaves. If you risk getting run over and having your skin and bones burned off by concrete everyday, oil burning doesnt seem like an overwhelming issue. Doesn't everyone on here think the Sporty is a great ride anyway?

bplinson
16th January 2008, 10:58
Thanks sjrod. You said that much better then I ever could.

SportsterBart
16th January 2008, 10:59
sjrod04, a paragraph or two wouldn't hurt... :)

LuxBlue
16th January 2008, 13:31
Nice try Bert....I applaud your sense of fairness to a good company. However, you really didn't close the thread, you just moved it to this location. The problem is, as long as there is an oil usage issue, branches of this problem will spring up all over this forum. We as a group have a lot of potential to erradicate this problem. Some of us are better wrenches than others, some more knowledgable, some of us flog our bikes, some ride like a little old lady. There's a lot of data out there to compile and it takes time till a trend surfaces. Let's keep pluggin' and keep the topic on track....that part I agree with.

LuxBlue

bplinson
16th January 2008, 13:52
This message is not intended to eradicate the problem or discussion about it.

Piggy has already started a new thread and hopefully it will used to help solve the problem instead of it being used as an opportunity to attack NRHS.

bplinson
16th January 2008, 14:03
Before someone gets upset and points out the obvious, yes...I deleted a lot of the posts in this thread.

They were deleted to keep this thread on topic. Hashing out the out usage issue is not the purpose of this thread.

If you want to discuss the oil usage problem please do it in the threads that are already established.

ZenBiker
16th January 2008, 14:32
Thanks Bert... I read all the oil usage threads but quickly realized that it was a bad idea to post ANYTHING because I just get torn apart by all the bad blood that has nothing to do with me, so I just read and wait.

I will eventually go to NRHS for my conversion, when I have the money, but I really do wish Dan would stop defending himself. The ones who dig at him sound nothing other than silly to me - it is his responses that hurt his credibility the most. I had considered sending him a PM more than once to suggest that he should simply not reply to anything personal, to completely ignore it, but I did not think he would listen to a stranger.

Everything I have read about NRHS, EVERYTHING, has been positive. Even the people who say negative things are positive because it is obvious that they have an axe to grind.

So you have done what I was not able to do - cleaned up the oil usage threads so that those of us with a genuine interest in the problem (even if we don't have the know-how to solve it) can read and learn.

I will keep reading the threads on the problem and I would be happy to report posts that I think are out of line just to keep an important topic on topic, and I don't care if this pisses off other members. Is this what you would suggest I do?

Kev M
16th January 2008, 14:37
My 2 cents (for what it is worth)

I've not followed this oil consumption business too closely, partially because I've not done a conversion myself and partially because I've seen enough things go wrong in other engine rebuilds that I know sometimes shyte just happens.

Although it's possible that some of it could be a parts problem, I suspect strongly that it's mostly user error (at assembly or initial run-in), that's not casting stones or aspersions at anyone's abilities, just recognizing the likelihood that something CAN go wrong at those stages.

I think the poster who works (or worked) for Harley said it best. The failure rate seems to be rather small percentage wise.

A while back I spoke with DrcStang over lunch at a diner about the fact that his conversion was having oil consumption problems. He had nothing bad to say about Dan and felt that is wasn't NRHS's fault, but probably the fault of the assembler.

I mean, I've seen enough factory assembled 4-stroke motors from reputable manufacturers become oil users to know that somtimes, shyte just happens.

I WILL say this.

From everything I've heard about Dan at NRHS, I PERSONALLY wouldn't hesitate to purchase from him and if I ever have the need, he'll get a phone call from me!

And since he is such a valuable contributor to the forum, I think that debate should be limited to trying to solve the problem. There is no reason that customer service specifics need to be hashed out in public.


Kev

tcspannerwrench
16th January 2008, 14:50
User error !!!!!! :frownthre :frownthre :frownthre

all these people made the same mistake but no one knows what that mistake is?

Kev M
16th January 2008, 15:01
User error !!!!!! :frownthre :frownthre :frownthre

all these people made the same mistake but no one knows what that mistake is?

All these?

How many people are we talking?

As Sj said, it SEEMS like it would be a small percentage - certainly similar to what you see from major manufacturers.

And it doesn't have to be the SAME error.

How much responsibility does the rebuilder take during the conversion?

Are the rings already selected per position on the piston, side and end-gaps checked?

What's the initial set-up for the ring gaps?

How well are pieces oiled during installation?

How about first start up? Oil pressure, initial run in loads and speeds?

Just because 2 motors use oil doesn't mean the SAME thing is causing it.

LuxBlue
16th January 2008, 15:11
Kev's right. Now, the only "control" motor I know of, (I'm sure there are more though), is EGNBLU's conversion. By "control" I mean his motor was 100% assembled by NRHS who, being who they are, should be able to assemble a motor correctly. If ENGBLU turns out to have no oil use problems you may be able to assign some blame to assemby techniques for other motors that do use oil. If he does have problems it's probably not an "assembly" issue. Either way it would be a nice piece of data to put on the table.

CURARE
16th January 2008, 15:13
Curare,
I really must congratulate you on your rapidly improving English, in only five posts your grasp of the language has come along in leaps and bounds, and now you are a NRHS customer as well.

Amazing really.

Steve.

tank you Strimbell,

I was a customer of NHRS few months before knowing this forum, and I have to say if I would have red some of the guy they had problem with this company I would have thought a little longer before becoming their customer.
But I am highly satisfied ( bought many things since I would like to dyno different configurations. 1250 convertion, 536 cams, N8 now 88' and 630/585 or S&S 600 still to pass to dyno) I am in the tuning bussiness (not harley, but Iam doing experiences with my money with these engines so maybe could work in the future with). In the years of my work I have to say I have experienced sometimes similar difficulties. I have done something like usual, I knew I have did it correctly; to be sure I also worked 10 and more hours free just to realize that even though everything I have done was perfect the engine was having a problem. The client spent the money, the engine before was not having a problem, but after was tuned started having problems it never accused before. So it must have been me. No, it was not me. At this point what to do? It becomes more a political issue. I have spent hours of unpaid work just to check that what I did was correct and the parts used were perfect. But what to say to the client? It is my fault? Why if was not true? It was the client fault? no, unless he started being unreasonable.
What I sometimes discovered is that few engine have "parts in a borderline status" if you don't touch anything everything is ok but if you tune it up these parts will start giving trouble.
A client broke a perfect cilinder for the cranckshaft fault. The guy was a car mecanic so I could have showed him and he understood. But if was a normal client? My cranckshaft was good and now is bad? Before everything was running well and after you did something now I am having a problem. I made you change the cilinder, carb ecc, to now discover you have to open the engine and change the crankshaft? You understand it is not easy. But it can happen.
I don't know what is causing this oil issue, but since I do a similar work I am biased on saying that nobody ( let's say almost nobody) is going to do something like this just to find hell and hours of discussion.
I am sure that with all the hours of discussion Dan has done to try to resolve some problems even if he consider his time fairly chip, he could have refound the customer and some money would have been left. But sometimes in life there are principles and you loose time, potential customers, start having few bad feedbacks for principles. You feel it is not your fault, even though it is not the direct fault of your customer but maybe of some borderline parts of his engine.
Sometimes, most of the time is all about building a thrusting relationship with your dealer - tuner so you feel if something will ever go wrong and it is responsable it will be the first to admit it.

max (curareracing.com)

dieselvette
16th January 2008, 15:42
...There's a lot of data out there to compile and it takes time till a trend surfaces. Let's keep pluggin' and keep the topic on track....that part I agree with.

LuxBlue

You're right Lux, but the patience for a trend to surface has run out & keeping the topic on track has been undermined by personal differences which are rooted in the problem itself.

I'm guessing many will keep pluggin' in spite of the personal agendas that litter the threads, so there is hope that individuals will find the answers they need.

wrongpaw
16th January 2008, 16:54
I'm probably out of my league here, not having a Rubbermount,
but I do have Two 2001's. One has Dans
1250 C.I. Kit, with some headwork, with NO problems.
Any questions that I had (dumb or otherwise) were graciously answered by
Dan in terms that I could understand. I am happy with this conversion
(6000 Mi) and have ordered, and received the same kit for my wife's
2001. I feel very comfortable that this one will go without
a hitch, as well. I, for one, am happy with the service I
have received from NRHS. Again, I must reiterate, My
bikes are both 2001's. I do sincerely hope that the ongoing
problems with the 04 and up's, can be resolved, so we can
go back to the Friendly Solid mount VS Rubbermount
bashing and continue in the good humored way that it
was presented.

tom.jetty
16th January 2008, 18:54
I'm not a customer and may well never be one. That's what I informed Dan prior to asking for his help on a tuning issue. Dan explained what I needed to know and helped me out of a problem with my sporty.
NHRS has my vote and if I ever decide to do an upgrade They get my business. my2cents

jimmyheadgear
16th January 2008, 19:01
Kev's right. Now, the only "control" motor I know of, (I'm sure there are more though), is EGNBLU's conversion. By "control" I mean his motor was 100% assembled by NRHS who, being who they are, should be able to assemble a motor correctly. If ENGBLU turns out to have no oil use problems you may be able to assign some blame to assemby techniques for other motors that do use oil. If he does have problems it's probably not an "assembly" issue. Either way it would be a nice piece of data to put on the table.

NRHS is doing my 90" right now. When the motor comes back from them, my dealer will be re-installing it.

I'll document all of the break in and follow all instructions to the letter.

I'm having NRHS do my stage 3 XB heads and they are installing my new cams, roller rockers and adjustable push rods so it's safe to say they will be assembling my motor completely as well.

Maybe this will add some more facts to the puzzle.

sprtrjl
16th January 2008, 20:20
Before someone gets upset and points out the obvious, yes...I deleted a lot of the posts in this thread.

They were deleted to keep this thread on topic. Hashing out the out usage issue is not the purpose of this thread.

If you want to discuss the oil usage problem please do it in the threads that are already established.

Sorry you took my post(s) that way. I was just trying to understand the issue.

bplinson
16th January 2008, 21:57
No problem. But please read and post in the thread(s) that are dedicated to the oil usage problem instead of in this thread.

LuxBlue
17th January 2008, 14:12
Bert, I assume my post was deleted for mentioning a vendor. Although I said good things, I understand your position and will try to stick to facts from now on.