Hoppy1313
24th October 2006, 23:23
When I got my 2005 XL1200C I wondered how accurate the speedometer/odometer was. I did several checks and all found it to be consistently off 6.67% (like clockwork reads 16 miles for every 15 traveled). That doesn't sound bad but I mentioned it to a salesman and he said the service department should be able to do something about it. I told him I had spoken with the service department and they said there was no adjustment for the speedometer. It is all electronic and done via a pick-up. I did follow-up on the salesman's advice and asked the service department to check it. When I dropped the bike off the receptionist put on the service order "speedometer not working." I told her that was incorrect and that it was actually indicating more miles than were actually on the bike. When I went to pick up the bike the note on the service order said speedometer is working and that was it. My warranty ran out the next day.
I had also sent a message to another dealer's service department. They replied they had contacted H-D Customer Service and 6% was acceptable. I pointed out that mine was higher than 6%. He called in a favor and got me a new speedometer but because my bike was out of warranty, I had to pay the labor, which I thought was fair. So, the good news is I got a new speedometer... the better news is it's a 2007 model and has the clock... the bad news is it's worse than the original and is 6.96% off.
I contacted H-D Customer Service. I mentioned the tech had told me H-D Customer Service had told him 6% was acceptable. The H-D Customer Service Rep confirmed that to me and said it was a Federal mandate. I then explained my entire situation, pointing out that both speedometers exceeded the Federal mandate they told me they were to comply with. H-D Customer Service told me to take the bike back to the service department and have them contact Tech Support.
I have a 21 year old "rice burner" that is less than 1% off. It is mechanically driven and the only way to make adjustments is change the tire size or change the drive gear. My point here is it's old, mechanical, and less than 1% off. In this day and age of electronics a speedometer tech should be able to get a lot closer that 6%. I wonder if you went to a dealer and told him right away you wanted 6% off the MSRP (because Customer Service says 6% is acceptable), what they would say.
Just wondering if anyone else has noticed an accuracy problem? Most probably don't care. It does add up. By the time I hit 60,000 miles I will actually only have 55,800 on the bike. That means all along bike services were being done early and they're not cheap. That means when you go to trade/sell, your bike will show more mileage than it actually has, decreasing its value. I am a numbers guy. Always have been. It's more of a game with me but it can cost in the long run.
Hope everyone doesn't blow me out of the water on this one but was wondering if any others had checked/verified theirs. And what else can be done. Does anyone know a trick to adjusting the speeedometer/odometer properly?
Off my soapbox... for now.
Thanking you in advance for your time and comments.
I had also sent a message to another dealer's service department. They replied they had contacted H-D Customer Service and 6% was acceptable. I pointed out that mine was higher than 6%. He called in a favor and got me a new speedometer but because my bike was out of warranty, I had to pay the labor, which I thought was fair. So, the good news is I got a new speedometer... the better news is it's a 2007 model and has the clock... the bad news is it's worse than the original and is 6.96% off.
I contacted H-D Customer Service. I mentioned the tech had told me H-D Customer Service had told him 6% was acceptable. The H-D Customer Service Rep confirmed that to me and said it was a Federal mandate. I then explained my entire situation, pointing out that both speedometers exceeded the Federal mandate they told me they were to comply with. H-D Customer Service told me to take the bike back to the service department and have them contact Tech Support.
I have a 21 year old "rice burner" that is less than 1% off. It is mechanically driven and the only way to make adjustments is change the tire size or change the drive gear. My point here is it's old, mechanical, and less than 1% off. In this day and age of electronics a speedometer tech should be able to get a lot closer that 6%. I wonder if you went to a dealer and told him right away you wanted 6% off the MSRP (because Customer Service says 6% is acceptable), what they would say.
Just wondering if anyone else has noticed an accuracy problem? Most probably don't care. It does add up. By the time I hit 60,000 miles I will actually only have 55,800 on the bike. That means all along bike services were being done early and they're not cheap. That means when you go to trade/sell, your bike will show more mileage than it actually has, decreasing its value. I am a numbers guy. Always have been. It's more of a game with me but it can cost in the long run.
Hope everyone doesn't blow me out of the water on this one but was wondering if any others had checked/verified theirs. And what else can be done. Does anyone know a trick to adjusting the speeedometer/odometer properly?
Off my soapbox... for now.
Thanking you in advance for your time and comments.