As I posted before, I had brought my bike in for my regular 5000 mile maint.
I told them my rear brakes felt low, and it looked like there was some contamination in the rear master. I also complained about my tranny shift hard.
Well, it needed rear brakes. I figured it was there,let them do it. Yes, I could have done it myself, but I would rather ride, then have to get pads and take the time to do it. Next time I will do it myself.
They flushed, bled and refilled the rear master. They said there was water contamination in it. I believe them, I knew there was a problem. ( I turned wrenches on cars for many years)
They also drained and filled my tranny, condensation in there also.
I paid the extra freight for synthetic oil, but they also put in syn in the tranny at no extra.
Took it home, WOW, what an improvement in shifting and the way the clutch feels.
Bike was done on time as promised, they charged me less then they said it would be, buy almost 35 bucks
So, even after all the negitive I have heard about Arrowhead, I have to say they took good care of me.
Just a foot note about dealers in general, car and bike. I have very rarely had a good experience at any car dealer, warranty or paid. All of these places are very understaffed and poorly run. It is very rare to find a dealer that will live up to expectations because we all expect perfection from factory trained mechs. I have been a service writer at dealers and service mgr at private service centers and turned wrenches at both. A lot of times, the mgt is the reason for poor service. They push the mechs, not all places or all the time for shortcuts. Remember, $$$$$ drive these guys.
If I pissed or offended anyone, sorry, these are my observations and opinions,
Indyredneck, I did take your advice on the synthetic oil, big diff. Thanks