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8th January 2007
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Master Mechanic
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Join Date: Nov 2005
Location: The Big Island (Hawaii)
Posts: 257 Sportster/Buell Model: 1200 Roadster Sportster/Buell Year: 2006
Reputation: 151
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Just Voided my Warranty
I noticed my oil was getting a bit dark so I decided to change it. H-D did the 1k and 5K service with H-D oil. She's just under 8K now.
I changed to Redline 20w-50 and a K&N filter. Both good products.
When I was dumping the old oil into the bucket, I noticed what looked like fine copper glitter in the oil when in the sunlight. I called up the dealer to ask if this was normal and explained what I'd done (above). Ooops. He was a little upset and said that's why they like to do the oil changes so they can keep and eye on things, and ....... that I'd just voided my warranty. Shouldn't have used Redline. Not designed for air cooled engines.
Ok I said, what about AMSOIL Motorcycle oil? Noooooo! he says.
At this point it became very clear to me. They wanted ALL my money, not just a little now and then. Fortunately for me, now I get to save my money and do the services myself and not pay them any longer. Warranty is void anyway right?
I'm not able to recall the specs at the moment, but isn't the thermal breakdown temp higher with Redline than H-D regular oil? And since I'm not using the Redline in the Tranny, I shouldn't have to worry about any friction modifier problems.
I just became the only AMSOIL dealer on my island, so you can be sure I'll be using that when I get squared away with the rest of my paperwork.
Thanks for letting me vent 
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"Nobody made a greater mistake than he who did nothing because he could only do a little."
- Edmond Burke
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[FONT="Palatino Linotype"]2006 Sportster Roadster (yellow pearl), Thunderheader, Forcewinder A/C, 48 slow jet w/2.5 turns out on the mix screw, 200 main jet, 1 brass shim under the needle, TwinTec tc88a igniton module and coil, Krankvents, ISO grips, and Progressive 412 shocks and fork springs, and a few other doo-dads.[/FONT]
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8th January 2007
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Senior Master Custom Bike Builder
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Join Date: Dec 2005
Location: Saline, MI
Posts: 9,992 Sportster/Buell Model: Gone... Sportster/Buell Year: 2008 Other Motorcycle Model: The Beast (M109R) Other Motorcycle Year: 2006
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--Russ--
U.S. Army Veteran
***RIP***
--Mr. JIMI
--JOHNNY G
--BryanEOD
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8th January 2007
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Custom Bike Builder
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Join Date: Dec 2004
Posts: 2,402 Sportster/Buell Model: Sold Sportster/Buell Year: 2005
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It may be expensive but I figure I can't go wrong with Syn3.
Sorry about your troubles. It sounds like the dealer just found himself a loophole.
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2005 Black 883XL / NRHS 1200, 9.5:1 Comp, .497 Cams, SE A/C & Pipes, Jagg oil cooler
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Don't throw your pearls to swine! They will trample the pearls, then turn and attack you.
Well ... that explains a lot.
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8th January 2007
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Bike Builder
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Join Date: Nov 2004
Location: Tinley Park, IL
Posts: 1,807 Sportster/Buell Model: 883/1212 XL Custom Sportster/Buell Year: 2004 Sportster/Buell Model #2: XLCH STROKER Sportster/Buell Year #2: 1959
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Actually your warranty cannot be voided by using a different oil. This topic has been discussed on this forum in the past. They only way H-D can void the warranty on that motor for not using their oil is that they have to supply their oil for you to use "free". If they supply the oil for free and you don't use it and there is failure due to using a different oil they can then void your warranty.
That dealer is just pulling the normal bull!!!t with you. Tell him that you are going to talk customer service and see how he reacts. Good chance he changes his tune.
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2004 Vivid Black 883 Custom, CONVERTED With NRHS 1212 Cylinders, 10.5 to 1 NRHS Dome Pistons, Stage 2 NRHS 1200 XB Heads, SE .551 Cams, TC88A, All the Right Stuff
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8th January 2007
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Senior Custom Bike Builder
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Join Date: Jun 2005
Location: God's Country
Posts: 2,739 Sportster/Buell Model: 04R Sportster/Buell Year: 2004
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Quote:
Originally Posted by Jimbos883
Actually your warranty cannot be voided by using a different oil. This topic has been discussed on this forum in the past. They only way H-D can void the warranty on that motor for not using their oil is that they have to supply their oil for you to use "free". If they supply the oil for free and you don't use it and there is failure due to using a different oil they can then void your warranty.
That dealer is just pulling the normal bull!!!t with you. Tell him that you are going to talk customer service and see how he reacts. Good chance he changes his tune.
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Jimbo said it all  |
8th January 2007
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XL FORUM TEAM MEMBER
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Join Date: Apr 2005
Location: Reading, Pennsylvania
Posts: 1,045 Sportster/Buell Model: 883 custom Sportster/Buell Year: 2004
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I know ive seen older posts about this topic, and some legal rights you have even if you do your own service work. Main thing is save your receipts and upc's off of boxs for the oil and the filter. I have always done my own maintenace, while in warranty i used HD oil filters. I used mobil one since 5k change and still use HD filters.
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2004 883 custom, softail heritage handlebars, spoked dyna rear wheel, 1200c stock rear pulley, softail deluxe rear lights, dyna 10row oil cooler, shovelhead hard saddlebags with roadking air shocks. A few splashes of bling here and there.
My Gallery: http://xlforum.net/photopost/showgal...00&ppuser=2447
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8th January 2007
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XL FORUM TEAM MEMBER
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Join Date: Dec 2005
Location: Springfield Tn
Posts: 9,995 Sportster/Buell Model: 1998 S= Superior Model Sportster/Buell Year: 1998
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Actually your warranty cannot be voided by using a different oil just keep your recipts and a log of dates and miles
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Sportsters Rule ! 
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8th January 2007
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Senior Chief Master Mechanic 1st Class
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Join Date: Jan 2005
Posts: 1,200
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as said previously, they cannot void your warranty because you did not use their oil. the law that addresses this is the magnuson-moss warranty act. if you use an oil that is comparable in specs to hd oil, then you are fine. if there is an issue, they have to prove that it was because of what you did that caused the failure, ie. if you have an engine failure it was because of the oil you used. if you have a totally non related issue, they still have to honor the warranty. they cannot deny a warranty claim for brakes because you used a different motor oil.
you should call customer service and let them know what kind of crap their dealer is pulling.
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If he runs, he's a terrorist. If he doesn't, he's a well disciplined terrorist.
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8th January 2007
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Drag Race Champion
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Join Date: Nov 2004
Location: NW Ohio
Posts: 398 Sportster/Buell Model: XL883L Sportster/Buell Year: 2005 Other Motorcycle Model: FLSTC Other Motorcycle Year: 1999
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Remember the old VU meters on old amps and tape decks?
Well, if my bullsh1tometer was connected to your phone, the meter would have been bouncing hard into, and off of, the red zone, making that little 'tink-tink-tink' sound.
Pure, total, and absolute BS. If you've got 8k mi on your bike, the engine most likely won't blow up at this point due to an oil related problem anyways (but they could still not deny an oil problem, because of reasons above. You changed your oil. Good boy). An exhaust shield might fall off, a clutch cable may snap, etc. but the warranty would still apply to these items, they are totally non-oil related.
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8th January 2007
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XL FORUM TEAM MEMBER
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Join Date: Nov 2004
Location: Long Island, NY
Posts: 2,881 Sportster/Buell Model: XL1200C Sportster/Buell Year: 2002
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didn't someone post in here not to long ago that harley recently had a bulletin go out recognizing that amsoil was a safe oil to use in HD's? Thought I remember hearing that. Chris should be able to clear this one up.
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2002 XL1200C (originally)
Stage II Buel XB Heads, Andrews N4 Cams, Mikuni HSR42 Carb, Forcewinder Air Filter with Float bowl vent mod, S&S Roller Rockers, Jim's Powerglide Lifters, Thunderheader Exhaust, Daytona Twin Tech SIngle Fire Ignition, Crankvents.
Max Power=85.47
Max Torque=81.84
Flow Bench Results
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to me. 'Course I voided my warranty when I swapped out the swing arm, welded in a new seat area and put in a new oil tank to hold all that synthetic stuff I'm going to be putting in mine!!!!!
