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  #1  
Old 7th May 2010
K3vl4r's Avatar
K3vl4r K3vl4r is offline
Chief Harley Engineer
 
Join Date: Mar 2008
Location: Sin City
Posts: 544
Sportster/Buell Model: Nightster
Sportster/Buell Year: 2008
Other Motorcycle Model: Yamaha XS 750 E
Other Motorcycle Year: 1978
Reputation: 5870
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Default Lowbrow is great!

I was going to order a set of seat springs from wherever I could get them the cheapest, but I thought to myself "It's not too much more to get them from one of the guys that helps out the site." So I placed my order this morning around 10 pst.

It's already shipped via USPS! (I got the ship confirm email 2 hours later!)

Granted, it was a set of seat springs and a few magazine, but I know from experience that if i got it from another place (I was looking at Debrix), it would have taken days, maybe even a week before it shipped.It would have been a little cheaper elsewhere, but you do get what you pay for, and with these guys, the extra money goes into caffeine, apparently.

+100 on the speed, guys!
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  #2  
Old 7th May 2010
Kirk the Jerk Kirk the Jerk is offline
Senior Bike Builder
 
Join Date: Feb 2009
Posts: 1,971
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Reputation: 16607
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Default

Quote:
Originally Posted by K3vl4r View Post
I was going to order a set of seat springs from wherever I could get them the cheapest, but I thought to myself "It's not too much more to get them from one of the guys that helps out the site." So I placed my order this morning around 10 pst.

It's already shipped via USPS! (I got the ship confirm email 2 hours later!)

Granted, it was a set of seat springs and a few magazine, but I know from experience that if i got it from another place (I was looking at Debrix), it would have taken days, maybe even a week before it shipped.It would have been a little cheaper elsewhere, but you do get what you pay for, and with these guys, the extra money goes into caffeine, apparently.

+100 on the speed, guys!
I've had the same experience from them as well. They're great guys.
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  #3  
Old 7th May 2010
MaineHD's Avatar
MaineHD MaineHD is offline
Greasemonkey
 
Join Date: Jul 2009
Posts: 125
Sportster/Buell Model: XL883Low
Sportster/Buell Year: 2009
Reputation: 140
MaineHD is on a distinguished roadMaineHD is on a distinguished road
Default

Just got the Biltwell Chump bars and the moto gloves that i ordered Monday night from them.Great service that for shore.
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  #4  
Old 7th May 2010
malingerer malingerer is offline
Drag Race Champion
 
Join Date: Dec 2009
Posts: 370
Sportster/Buell Model: xl883n
Sportster/Buell Year: 2010
Reputation: 1556
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Default

Quote:
Originally Posted by K3vl4r View Post
I was going to order a set of seat springs from wherever I could get them the cheapest, but I thought to myself "It's not too much more to get them from one of the guys that helps out the site." So I placed my order this morning around 10 pst.

It's already shipped via USPS! (I got the ship confirm email 2 hours later!)

Granted, it was a set of seat springs and a few magazine, but I know from experience that if i got it from another place (I was looking at Debrix), it would have taken days, maybe even a week before it shipped.It would have been a little cheaper elsewhere, but you do get what you pay for, and with these guys, the extra money goes into caffeine, apparently.

+100 on the speed, guys!
+2 Biltwell moto gloves in 3 days Tracking # almost immediate
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  #5  
Old 11th May 2010
locoboy locoboy is offline
Greasemonkey
 
Join Date: Oct 2009
Posts: 102
Sportster/Buell Model: xl 883
Sportster/Buell Year: 2008
Reputation: 10
locoboy is an unknown quantity at this point
Default

Yep im on the outher side of the world an tyler was spot on , if i cant get it in nz then i try lowbrow
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  #6  
Old 11th May 2010
billy bob's Avatar
billy bob billy bob is offline
Senior Chief Master Mechanic
 
Join Date: Jul 2009
Posts: 894
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Other Motorcycle Year: 2007
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Default

It is nice to finally hear some positive feedback on a business. Seems like there has been a lot of posts lately reporting nothing but bad experiences members have had.
This thread and your replies clearly proves what good customer service does for a business. Price is definately not always a factor. I agree with what was already posted,
doing business with people like this, more than makes up for the price difference.
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  #7  
Old 11th May 2010
islpunk islpunk is offline
Biker
 
Join Date: May 2010
Posts: 4
Sportster/Buell Model: xl1200c
Sportster/Buell Year: 2001
Reputation: 10
islpunk is an unknown quantity at this point
Default

Dealt with them and they were great. First order had wrong shirt, not only promptly sent right shirt with free freight but gave me wrong shirt. Even after I offered to buy it because I liked it anyways. Both times parcel had some freebies (posters or decals) in it. Those guys rule !
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  #8  
Old 10th June 2011
Dazed's Avatar
Dazed Dazed is offline
Biker
 
Join Date: May 2010
Location: Santa Cruz Mt.
Posts: 19
Sportster/Buell Model: 883 Hugger w/1200 kit
Sportster/Buell Year: 1994
Other Motorcycle Model: 1999 GSXR600
Reputation: 10
Dazed is an unknown quantity at this point
Default

Ordered minor parts (tank gauge site, fuel line, exhaust wrap.) from them and had the fastest delivery service and best communication with a company in a long time. Hats off to LOWBROW. Awesome company!!
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  #9  
Old 10th June 2011
GophersAndCheese's Avatar
GophersAndCheese GophersAndCheese is offline
XL FORUM TEAM MEMBER
 
Join Date: Jan 2007
Location: Minneapolis, MN
Posts: 306
Sportster/Buell Model: XL1200C
Sportster/Buell Year: 2004
Other Motorcycle Model: FLHRC
Other Motorcycle Year: 2008
Reputation: 5547
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Default

I've had great experiences every time I've ordered from them too (Biltwell bars, t-shirts, stickers, etc.). They have a great selection of products.
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  #10  
Old 10th June 2011
majam1 majam1 is offline
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Join Date: Sep 2009
Posts: 115
Sportster/Buell Model: 1200 custom
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Bought a couple of things from lowbrow. There service is the best! Emailed a couple of ?'s and got a response rite away. Lowbrow rules!
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